Again, the portal took me to a more recent time: 2014. This time, I popped up in the back of a post office, floating above cardboard shipping boxes behind people standing in line.
At the counter was a senior man, being told that he had to file his postal insurance claim online. He explained, politely, that he was told he could come in. He said did not have “that Internet.”
However, at that moment, as he stood there needing help, he was told there was no way to do it in person.
So he left and went back to the bus stop.
Seeing the progress of humankind throughout the ages, I know things will change, leaving old processes and ways behind — yet I have never seen yet an “insurmountable” task very often because of it.
There should always be an alternative to technology for those who don’t have it — and for when, God forbid for most, technology fails.